Week 2: Integrating the Sejahtera Framework, Sustainable Development and Maqasid al-Shariah into Customer Awareness
Assalamualaikum w.b.t, Today's post is my reflection of the second week classes of MKTG 4312 (Responsible Consumerism). In classes, we discussed on consumer awareness which in my opinion is the first step to reach the responsible consumer mindset. Consumers can only make wise and informed decision through having awareness. While I believe that it is first and foremost the manufacturers' responsibility to ensure that consumers are aware of all aspects of the product that they are using, in reality that is not the case. Manufacturers are prone to be less transparent on the possible dangers of their products as it could lead to lower profits. As a result, increasing consumer awareness becomes a burden that consumers must bear. Consumer awareness activists have the tough task of bringing awareness to other customers. There are 5 stages to customer awareness which are unaware, problem aware, solution aware, product aware and most awar...